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Capacity

Capacity

Capacity is an AI-powered helpdesk that automates support for customers and employees.

https://capacity.com
Saint Louis Missouri United States
Industry IconArtificial Intelligence (AI)
Email Icon51-200 employees
Founded on 2017-01-02
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Overview

Founded in 2017, Capacity is a support automation platform that uses AI to promote self-service, providing immediate Tier 0 and Tier 1 support for customers and internal teams. Capacity answers over 90% of FAQs and escalates more pressing, nuanced issues to the right person. Capacity works across chat, email, and SMS to help teams do their best work.

Sources

Capacity is thrilled to announce that we’ve acquired two new companies!

Giving back ❤️A big thank you to ImpactLife for helping us organize our annual in-office blood drive.

Need to say #onprem? Try the #voiceautomation solutions from LumenVox by Capacity.

Funding

Total Round:5
Funding Total:
Financing Time:2022-01-19
Financing Stage:series_c
Financing Amount:61,500,000 USD

Core Team

  • Marcus Alexander

    CFO | 2017-09-01

  • David Karandish

    Founder & CEO | 2017-01-01

  • Chris Sims

    Co-Founder | 2017-01-01

  • Tim Yeadon

    Chief Revenue Officer | 2019-05-01

Events

No Events Available

Tech Stack

  • HSTS

    ssl

  • Mobile Non Scaleable Content

    mobile

  • Organization Schema

    framework

  • Cloudflare Hosting

    hosting

  • Sitelinks Search Box

    widgets

  • HSTS IncludeSubdomains PreLoad

    ssl

  • UNPKG

    cdn

  • Amazon SSL

    ssl

  • Express

    framework

FAQ of Capacity

Coming soon

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