Channel Talk is an all-in-one AI messenger designed to help you provide VIP-level customer service.

https://channel.io/en

51-200 employees

Founded on 2014-01-01

Overview

News

Funding

Core Team

Tech Stack

FAQ

Smart Advisor

Overview

Channel Talk is an AI messenger that is focused on helping DTC companies provide VIP-level customer service. We raised $40 million USD in our Series C, and are one of the fastest-growing B2B SaaS startups, currently servicing more than 150,000 brands across the world. At Channel Talk, we believe that a good product nurtures growth in a business and that simple conversations with customers can become the driving force for success. We help you stand out by utilizing AI to resolve repetitive inquiries so you have time to build genuine relationships through our powerful CRM and provide excellent support to your customers.

Sources

AI-CX 개념 허브: (4) AI 챗봇이란 무엇인가요?

챗GPT 이후, 이제는 모두가 AI를 이야기하고 있습니다.

당근이 운영 자회사를 설립한 이유.. 당근서비스 이현희 COO 인터뷰

Growth Insight

Channel Talk may be growing as evidenced by its recent financial achievements and strategic initiatives. The company has successfully raised a $30 million extension, indicating investor confidence and providing capital for further development, particularly in AI and U.S. market expansion. Additionally, Channel Talk has reached a significant financial milestone with an annual recurring revenue of 36 billion won. Furthermore, the adoption of Channel Talk's platform by a South Korean fashion brand for customer service showcases the practical application of its services and potential for market penetration.