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Dixa

Dixa

Dixa is a conversational customer engagement software that connects brands with customers through real-time communication.

https://dixa.com
Copenhagen Hovedstaden Denmark
Industry IconArtificial Intelligence (AI)
Email Icon201-500 medarbejdere
Founded on 2015-01-01
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Overview

Dixa is The Customer Friendship Platform that helps brands build stronger bonds with their customers and eliminate bad customer service through unifying all communication channels and customer data in one platform. This enables agents to help customers faster and have more meaningful conversations resulting in a better overall customer experience. Dixa's conversational customer engagement software supports ongoing conversations between brands and their customers across email, phone, chat, and messaging in real-time. Dixa is based in Copenhagen, Denmark and was founded in 2015 by Krisztian Tabori, Jakob Nederby Nielsen, Jacob Vous Petersen, and Mads Fosselius.

Sources

Join Naomi Rankin, Global Customer Care Manager at Lush and Sham Aziz, Head of Customer Services, ex-Selfridges, as they explore the delicate balance between human-powered service and AI advancements in customer care.

Join Mads Fosselius, CEO & Co-founder at Dixa who demonstrates the value of blending human insights with AI for efficient, and personalized interactions.

Join us for a fascinating conversation with Suzanne Duffy, Head of Customer Service at Papier, as she shares her insights on leading her award-winning team to success by blending innovation with a human touch!

Funding

Total Round:5
Funding Total:
Financing Time:2021-07-28
Financing Stage:series_c
Financing Amount:157,889,967 USD

Core Team

  • Mads Fosselius

    CEO and Co-founder | 2018-01-01

  • Krisztian Tabori

    Head of Creative & Design and Co-Founder | 2021-01-01

  • Tue Søttrup

    VP of Customer Experience | 2018-02-01

  • Jennifer Montague

    Director of Marketing | 2020-09-01

  • Chris Duell

    Director of Engineering - Knowledge Platform | 2021-02-01

  • Jakob Nederby Nielsen

    Sr. Director of Engineering and Co-founder | 2021-01-01

  • Jennifer Montague

    Head Of Marketing | 2020-02-01

  • Rob Krassowski

    Vice President Of Products | 2021-10-01

  • Julia Rask

    Marketing & Operations

  • Mads Ritter Nørskov

    Backend Developer | 2016-02-01

Events

No Events Available

Tech Stack

  • IPhone / Mobile Compatible

    mobile

  • Viewport Meta

    mobile

  • SPF

    mx

  • SSL by Default

    ssl

  • Google Tag Manager

    widgets

  • Apple Mobile Web Clips Icon

    mobile

  • Google Analytics

    analytics

  • HSTS

    ssl

  • Content Delivery Network

    cdn

  • DoubleClick.Net

    ads

FAQ of Dixa

Coming soon

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