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Freshworks

Freshworks

Freshworks is building and delivering online cloud-based software-as-a-service that provides helpdesk support with automation solutions.

https://www.freshworks.com
BVMF:F2RS34
2950 S Delaware St, Suite 201, San Mateo, California 94403, US
Industry IconCRM
Email Icon5,001-10,000 employees
Founded on 2010-01-01
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Overview

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. It was founded in 2010 and Headquartered in San Mateo, USA.

Sources

Proud Sponsors at DataHack Summit 2024! Our team was thrilled to connect with over 1000 data enthusiasts in Bengaluru.

We recently received a ticket that said, ‘My laptop froze because it’s overheating.’

“I love getting notifications about a customer response, only to find out it's a thank you message,” said no agent ever.

Growth Insight

Freshworks reported a 20% increase in revenue to $174 million in Q2 2024. The company also narrowed its net loss by 43% to $20.1 million in the same quarter. Despite these positive financial results, Freshworks experienced a stock drop of 17.9% after Q1 2024 earnings, although the stock later jumped 11.2% following Q2 2024 results. The company has undergone a leadership change with a new CEO appointed, while the former CEO transitioned to the role of Executive Chairman.

Funding

Total Round:9
Funding Total:
Financing Time:2020-01-01
Financing Stage:secondary_market
Financing Amount:483,999,930 USD

Core Team

  • Shan Krishnasamy

    Co-founder and CTO | 2010-10-24

  • Pradeep Rathinam

    Chief Customer Officer | 2020-01-01

  • Bharath Balasubramanian

    Senior Director - Design | 2012-04-04

  • Antoine Valentone

    Head of Customer Success, North America | 2019-10-01

  • Suman Gopalan

    Chief HR Officer | 2018-04-01

  • Prasad Ramakrishnan

    Chief Information Officer | 2018-10-01

  • Tyler Sloat

    Chief Financial Ofiicer | 2020-04-01

  • Prakash Ramamurthy

    Chief Product Officer | 2019-10-01

  • Vivekanandan Murugesan

    Senior Product Developer | 2012-01-09

  • Sanjana Chakraborty

    Partner Marketing Specialist | 2022-10-01

Events

No Events Available

Opening

Jobs

  • Lead Software Engineer - Machine Learning

    2024-08-18

    Bengaluru, Karnataka, India

  • Principal Engineer - Systems

    2024-08-17

    Hyderabad, Telangana, India

  • Director, HR Business Partner (G&A and AMER Marketing)

    2024-08-16

    San Mateo, CA

  • Lead - Account Executive

    2024-08-16

    London, England, United Kingdom

  • Executive - Collections

    2024-08-16

    Chennai, Tamil Nadu, India

  • Senior Product Manager Platform

    2024-08-16

    Chennai, Tamil Nadu, India

  • Lead Partner Marketing - AWS

    2024-08-16

    Bengaluru, Karnataka, India

  • Staff Product Manager

    2024-08-16

    Bengaluru, Karnataka, India

  • Lead Software Engineer - Test

    2024-08-16

    Chennai, Tamil Nadu, India

Tech Stack

  • IPhone / Mobile Compatible

    mobile

  • Viewport Meta

    mobile

  • SSL by Default

    ssl

  • Apple Mobile Web Clips Icon

    mobile

  • HSTS

    ssl

  • Content Delivery Network

    cdn

  • LetsEncrypt

    ssl

  • Global Site Tag

    analytics

  • Font Awesome

    widgets

  • Mobile Non Scaleable Content

    mobile

FAQ of Freshworks

Coming soon

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