Overview

MyCustomerLens creates on-demand insights from unstructured feedback so that you can make faster and more informed decisions about how to grow your business. Our award-winning platform automates your ability to listen everywhere, summarise text data and benchmark performance. Listen Everywhere. Organisations can no longer rely on periodic surveys to provide a complete picture of their customer experience. So MyCustomerLens aggregates a wide variety of direct & public feedback, across the entire customer journey, to create a single source of truth. Summarise text data. Stop wasting time and money manually aggregating, analysing and reporting on customer feedback. MyCustomerLens uses bespoke algorithms to make business sense of all your raw text data, in real-time. Benchmark performance. Revenue opportunities are lost when decision-makers can’t see their data in a wider context. So MyCustomerLens benchmarks your performance over time, across locations and against competitors. With MyCustomerLens, decision-makers at growing companies can save time, reduce cost and grow revenues.

Sources

We're delighted that our always on client listening platform has been shortlisted for the Best Technology Product at The Lawyer Awards.

As panel reviews and retenders become more frequent, leveraging client listening programmes can be a game-changer.

Stop guessing. Are you tired of BD, Marketing and Client teams making assumptions about what clients really need and expect?

Funding

Total Round:1

Funding Total:

Financing Time:2023-05-04

Financing Stage:seed

Financing Amount:N/A

Core Team

Paul Roberts
CEO | 2017-03-01
Mike Evans
CTO

Events

No Events Available

Tech Stack

IPhone / Mobile Compatible
mobile
Viewport Meta
mobile
Google Tag Manager
widgets
Euro
payment
Google Font API
widgets
Google Analytics
analytics
HSTS
ssl
Content Delivery Network
cdn
Global Site Tag
analytics
DoubleClick.Net
ads

FAQ of My Customer Lens

Coming soon